Frequently Asked Questions

What are the guest requirements for the tour?

• Our Marrakech walking tour is ideal for those who enjoy listening and learning.
• Please wear comfortable shoes.
• The tour runs rain or shine.
• A minimum of 2 guests is required to operate the tour.
• Families with children are advised to book a private tour.
• Remember to use the bathroom before arriving at the meeting point.

 Are your Marrakech tour guides licensed? 

 Yes. Our guided tours are led by licensed professional tour guides with local knowledge of Marrakech, its history, culture, traditions and everyday life. 

Can you organize private Marrakech tours for large groups? 

Yes. We can organize private Marrakech tours for families, corporate groups and larger parties. Depending on the group size, we can coordinate multiple licensed local guides and adapt the meeting point, itinerary and pace to keep the experience smooth and enjoyable. 

Are your Marrakech tours suitable for families with children? 

Yes. Our private Marrakech tours can be adapted for families with children, with a flexible pace, shorter stops and breaks when needed. We tailor the experience to the children's ages and the family's interests so everyone can enjoy the Medina comfortably. 

What’s included in our tours?

• A guided tour of the Medina and Souks with a licensed tour guide.
• Bottled water.
• Free Wi-Fi hotspot.
• Free admission for guests with disabilities.

What should I know before booking?

• Our tours are designed to be transparent and trustworthy, ensuring a genuine and hassle-free experience.
• We offer free assistance and complimentary concierge services.
• Tours are conducted in small groups for better interaction and easier navigation.
• Great photo opportunities throughout our tours.
• Early bookings are highly appreciated for organizational purposes.
• Entrance tickets to specific sites are not included.
• Although our tours are safe and do not require physical exertion, tourists are advised to have their own insurance.

 Will I be pressured to shop during the tour? 

No. Some tours may include visits to local artisans or a traditional herbalist as part of the cultural experience, but shopping is always optional. There is never any obligation to buy anything, and your guide will respect your preferences throughout the tour. 

What are the payment methods?

• We accept payment by bank transfer, cash, and PayPal.